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The Carnival Splendor, which left Long Beach on Sunday, lost power during an engine room fire, and tugboats are en route to the ship, now located about 200 miles south of San Diego. Nobody was hurt, but they're stuck with auxiliary generators, which means no air conditioning, hot food service and phones (good news is that toilet service has been restored). From Carnival Cruise Lines (via CNN):
"We know this has been an extremely trying situation for our guests and we sincerely thank them for their patience," Gerry Cahill, president and CEO of Carnival Cruise Lines. "Conditions on board the ship are very challenging and we sincerely apologize for the discomfort and inconvenience our guests are currently enduring. The safety of our passengers and crew is our top priority and we are working to get our guests home as quickly as possible."
Wonder what Carnival will be offering passengers.
*Update: Carnival says passengers will receive a full refund and reimbursement for expenses in returning to Long Beach. That's it?
Mark Lacter created the LA Biz Observed blog in 2006. He posted
until the day before his death on Nov. 13, 2013.